Lozziwoo, Poynton, Cheshire - the home of Jacqueline Garner Design handmade cards.

©2010-2020 Lozziwoo. All rights reserved. Site designed by Richard Jackson Photography

Delivery and Collections

We offer two options for delivery:

 

Collect From Store

  • You can select this option when ordering your items for them to be collected from our Poynton Boutique.

  • If your order includes any cards or canvases these take a little longer to prepare as they are made to order, and will generally be ready two working days after the order is received for cards and seven working days for canvases.*

  • Any order that excludes cards and canvases will generally be ready for collection later that same day or the next working day if ordered after 3pm.*

  • If your order includes a mix of items, they will be ready to collect when the order is complete.

  • There is no charge for collecting in person from our Poynton Boutique.

  • You will receive an email notification when your order is ready for collection.

 

Postage

  • You can select this option when ordering your items for them to be posted directly to the delivery address you provide.

  • If your order includes any cards or canvases these take a little longer to prepare as they are made to order, cards generally ship around two working days after the order is placed and paid for and canvases ship around seven working days.*

  • Any order that excludes cards and canvases will generally be shipped the next working day.*

  • Once an item is shipped, we cannot control the period of time it takes to arrive with you, that is governed by the chosen delivery service and is subject to their terms and conditions.

  • We use Royal Mail for delivery:

    • Cards are despatched via first class post and have a flat rate of £1.85 for delivery.

    • Gifts are despatched via first class and high-value gifts and canvases via signed for first class so will require someone to be there to receive the order.

      • Gifts cost £3.95 for delivery.

      • Canvases cost £8.95 for delivery.

    • Any order that consists of a mix of items will be charged at the higher cost type for delivery.

  • If your order includes a mix of items, they will be despatched when the order is complete.

  • You will receive an email notification when your order is despatched.

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*Notes

  • Please note that the Lozziwoo Boutique and Studio are closed Sunday and Monday, so any orders placed Saturday to Monday will be actioned on Tuesday.

  • The turn-around times stated above are for general periods. Peak periods, such as Christmas, Valentines and Mother's Day, will incur additional lead times, but we will always strive to despatch your item as quickly as possible.