This website uses to cookies to collect and store certain information about your visit to enable all the elements of this website to function correctly and to ensure it meets with your requirements (country, accessibility etc). The cookies do not collect or store any personal information about you as an individual.
Cookies used by this website, their lifespan and purpose
svSession, Persistent, Communication between site owner and visitor (Wix Chat)
hs, Session, Security
XSRF-TOKEN, Persistent, Security
smSession, Persistent (Two weeks), Identifies logged in site members
TSxxxxxxxx (where x is replaced with a random series of numbers and letters), Persistent, Security
TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters), Persistent, Security
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In the following policy, "we", "us", "our", "Lozziwoo" are used to mean Jacqueline Jackson t/a Lozziwoo, "you", "your", "user", "users" means the person(s) interacting with this website.
In order to monitor and improve this website for the benefit of its users, we analyse its usage by collecting the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with you
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail, the type of contact you can select at point of contact and for all future communications.
The contact form on this website stores any data you enter and is emailed directly to Lozziwoo for the purposes of responding to your message. Once the message has been concluded, the data stored on this website and the email are deleted and no record kept of it or you (unless the contact is in relation to a purchase and/or account in which case the policy and terms under Online Purchases are in force).
If you don’t want us to process your data anymore, please contact us via the contact form on this website.
Right To View / Be Forgotten
Your rights under the General Data Protection Regulations 2018 (GDPR) permit you to contact us and request that all data we contain permitting to you to be provided to you for viewing and, should you wish, be deleted. (This differs from unsubscribing, where we no longer contact you but retain your information.) We aim to respond to any requests in respect of private data within the timescales dictated by GDPR. Please note that any data collected for transactional purposes cannot be deleted as that data is held for legally binding financial reasons and as such we are legally obliged to retain that data for a period of seven years (current UK legislation).
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using the contact form on this website. Please note that any transactional data cannot be deleted as that is retained in line with current UK law (the country of origin of Lozziwoo).